Austin Moore is the man behind the one-of-a-kind work of Earth Art Gem & Jewelry. What started as a hobby grew into a full-time profession when Austin realized his knack for jewelry making. He’s been responsible for the happy proposal and sealed union of dozens of couples, and when he’s not crafting up wedding related rings, he’s spending his time creating completely bespoke pendants and everyday-wear rings that scream Earth Art Gem & Jewelry. We caught up with Austin recently to hear about his CustomMade experience and his most memorable Creation.
Even though I rarely work with my customers face-to-face, I try to treat each one of them as if I knew that someday we would run into each other on the street, and when that day came, I would want it to be a happy meeting, not a negative one. I know that many salespersons are trained in soft pressure sales techniques and other tactics to make a sale happen when it might not have otherwise come to fruition. I don’t like that. I want my customers to come to me knowing that they want my work, and are happy to pay me to make it.
Each person I work with is a real person, living, loving and dreaming, just like me.
I can remember every single project I have done on CustomMade -all 144 of them (to date). That said, the first project that comes to mind was a wedding set I completed recently for a couple in Southern California. The project involved creating four wedding rings from scratch not using any of my current portfolio designs. They sent me an heirloom piece of jade to use in the engagement ring and specifications for wedding bands. Right away I liked their style since I love doing non-traditional engagement rings. Who says diamonds are a girl’s best friend?
The couple was a pleasure to work with the whole way through and when the set was done we were all pretty blown away. Every so often I finish a ring and just sit there and admire it for a while.
What made it so memorable, however, was that when the set was done, they decided to make a road trip up through my area just so they would have an excuse to stop by and pick the wedding rings up in person. This was exactly the kind of meeting that I was speaking of earlier - joy all around. They had even brought me a handmade vase which the bride-to-be had made herself as a gift. It still sits on my dining room table as a reminder that each piece I complete has the potential to be in someone’s life for a very long time, and that each person I work with is a real person, living, loving and dreaming, just like me.